Six services, one job: helping your business run better.
Grouped into three areas so you can find what fits. Each one ends with something you can use: a live system, a working tool or a clear decision.
BUILD
Connect your systems and build the tools you're missing.
Integration & automation
Most growing businesses run on a handful of good tools that don't talk to each other. Someone ends up copying orders, stock counts and tracking numbers between them. We connect those systems so the data moves by itself and gets checked on the way.
A good fit if: You're re-keying orders, reconciling stock in spreadsheets, or living with tools that disagree.
What we do
- Scheduled imports from marketplaces, order platforms and 3PL tools
- Validation before anything lands, with a review queue for the exceptions
- Stock sync between systems, with dry runs and fail-safes
- File and template uploads with instant error reports
What you get
- A working integration running on your infrastructure
- Clear logs so you can see what moved and why
- Documentation and a handover your team can use
Related case study: Eight data flows into one warehouse, zero re-keying
Custom tools & applied AI
Off-the-shelf software covers most of the job. The last part is often a small tool nobody sells: an upload portal, a deployment wizard, a camera check on the dock. We build those properly, so they're safe to run in production.
A good fit if: There's a manual step or repetitive check in your process that a well-built tool would remove.
What we do
- Web portals and admin tools for staff and partners
- Installers and deployment tools that make setup repeatable
- Mobile photo and document capture, no app install needed
- Camera-based inspection running on edge hardware, no cloud required
What you get
- A tool your team can use from day one
- Source code in your own repository
- Security built in from the first version
IMPLEMENT
Get new systems live and give people the numbers they need.
Operations systems & go-live
New systems fail on the floor more often than in the server room. We help you choose the right fit, configure it around how your people work, then stay for training, go-live and the first weeks of real use.
A good fit if: You're implementing a WMS or operations platform, or the one you have isn't being used the way it should.
What we do
- Requirements, scoping and system selection
- Process mapping and system configuration
- Scanner workflows, labels, printing and data takeon
- Test packs, hands-on training and sign-off
What you get
- A live system your team is confident using
- Documented processes, scope and test cases
- Support through the first weeks after go-live
Related case study: A repeatable delivery playbook for WMS implementations
Reporting & dashboards
Most businesses already collect the data they need. It's just locked inside the system, or rebuilt by hand in a spreadsheet every Monday. We pull it out into reports and dashboards that answer real questions: what shipped, what's late, where the stock is, how the team is doing.
A good fit if: You rebuild the same report by hand every week, or nobody quite trusts the numbers.
What we do
- Operational dashboards in tools like Apache Superset
- Scheduled reports in SSRS or straight to your inbox
- Configurable data grids inside the systems people already use
- KPIs agreed with the people who'll act on them
What you get
- Dashboards your managers actually open
- One agreed version of the numbers
- Reports that update themselves
ADVISE
Plan the next move with someone who has done the work.
Customer success & SaaS delivery
For software companies, the sale is the easy part. Customers stay when onboarding is smooth, implementations land on time and someone owns the relationship after go-live. We design and run that delivery side, drawing on years of leading customer success and SaaS implementations.
A good fit if: You're a software company whose implementations run late, drift in scope, or lose customers after go-live.
What we do
- Onboarding and implementation playbooks
- Scoping, sign-off and change request processes
- Health checks, account reviews and renewal planning
- Interim delivery or customer success leadership
What you get
- A repeatable way to take customers live
- Clear scope so projects don't drift
- Fewer surprises at renewal time
Related case study: A repeatable delivery playbook for WMS implementations
Market expansion & due diligence
Growth usually means stepping into something new: a new region or country, a new customer segment, a new product or service, or a deal someone has put in front of you. Before you commit, you need the unglamorous details: demand, regulation, real competitor prices, and what the margins look like once every cost is in. We put that into one clear assessment so you can decide with your eyes open.
A good fit if: You're weighing up a new market, product, service or partnership and want a grounded view before committing.
What we do
- New markets: regions, countries or customer segments
- New products or services: demand, pricing and positioning
- Regulation, compliance, duties and trade rules
- Margin simulations, channel options and a risk register
What you get
- A clear go, no-go or not-yet
- Numbers you can test and update
- A shortlist of next steps and the people you'll need
Related case study: US market entry assessments for two South African exporters
Ways to work together
Pick the shape that fits.
Discovery call
A free 30-minute call to talk through the problem. You'll leave with a clear view of what's worth doing first.
Fixed-scope project
A defined deliverable, timeline and price, agreed before work starts. Most engagements start here.
Ongoing support
A monthly retainer for changes, improvements and support once your systems are live.
Got systems that don't talk to each other?
Tell us what's slowing your team down. We'll come back with a clear plan, a fixed scope and a price, before any work starts.